Frequently Asked Questions
Everything you need to know about your GloFish wardrobe.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label for a refund or size exchange.
How do I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are GloFish garments ethically manufactured?
Yes, we prioritize sustainability and ethical labor. All our apparel is produced in certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my GloFish apparel?
To maintain the quality and vibrancy of our fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry or using a low heat tumble setting.